Re: Need help connecting to xbox live

If you could get someone else’s console for testing purpose, you could confirm the problem.
Or connect your console to a friend’s home network and see if it works there. This way you can point to any network setup problem and if they are console or location based.

  • If your console works at another location, then it is your home network problem.
  • If your console doesn’t work at another location either but your account works on another console, then it is your console problem. Did you ever change any network settings in your console’s dashboard?

You could confirm the above with another, working console in your home network to see if that one works there (then it is your console problem) or if it doesn’t (then it is your home network – probably router – problem). At this point I assume there is no known Live problem with your network provider?

{One of my posts at "Xbox Live香港(Hong Kong)討論區" dated "04-24-2008, 09:32PAM"}

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