Re: Help!! Router problem

The red steady status light indicates that the wireless adapter is ready to be connected to a network. In other words, it should work once you have set up the correct network configuration settings in your Xbox adapter’s dashboard.

Use the wireless adaptor’s user manual for details about the setup; refer to section "Connect to your new wireless network or an existing wireless network". If you don’t have the manual anymore, download it from this link and see page 12 (English) for "Your network settings".

The wireless adapter’s manual provides a space where you can note your wireless network settings, in two sets: 802.11g/b and 802.11a (depends what router (setup) you use). In summary:

  • Workgroup name – Not needed to connect to the router. It is used to connect to a Windows computer (Windows Media…).
  • Network Wireless network name (SSID) – The name of your wireless network, you find it in your router configuration.
  • Wireless security setting – The encryption of your network. Supported formats: WPA/WEP or no encryption. Refer to your router’s setup if encryption is enabled, what format it is and what key is used.
  • Wireless channel (system link networks only) – If you want to connect 2 consoles with each other.

Please check your laptop’s wireless network settings because they are the same as for the Xbox. Also take a look at the wireless adapter’s user manual’s "Troubleshooting" section.

Some thoughts:

  • Do you use MAC filtering for wireless connected devices? (not by default)
  • How about your router’s DHCP settings? By default, it is enabled. If you disabled it or otherwise enforce connected devices to use a static (fixed) IP address, the Xbox cannot connect. So either enable DHCP on the router or give your Xbox it’s own IP address following the format of the router IP, and use the router’s IP address for gateway (and use the same subnet mask).
    Example: if router’s IP is with subnet mask, then you can only change the 4th part of the IP in the range from 2-255. If your laptop would use 2, then a suitable Xbox static IP could be (if not used by another wireless connected device).


  • (If used) Did you re-type the WEP key / WPA passphrase in the Xbox adapter’s setting? You might have mistyped it the first time.
  • Copy all router settings in a case-sensitive writing ( "Xbox" is not "xbox").

Advanced router security:

  • Your router might have additional security enabled (firewall…), so in case you use static IP addresses, assign the Xbox’s IP address to the DMZ setting in your router. By doing so, the router will hide itself from the Xbox and connect the console "directly" to the Internet (bypassing any router security except for the wireless network encoding).

Try this only if you feel safe about it and the above doesn’t work. If you want to give it a try to connect the Xbox to your router in the most basic way, write down your current router settings and then change this parameters:

  • SSID: whatever it is, copy it to the Xbox.
  • Encryption: disable.
  • DHCP: enable.
  • MAC filter: disable.

If your other wireless devices can connect, check their settings and try the same with the console. Also refer to the wireless problems mentioned in the adapter’s user manual’s "Troubleshooting" section.

PPPoE and other ISP provided details are for the Internet connection only. Your router handles that and shares the Internet with all devices connected to the router. You don’t need that for the Xbox if your Xbox is connected to the router (only used if the Xbox is connected directly to your ISP’s modem).

{One of my posts at "Xbox Live香港(Hong Kong)討論區" dated "03-09-2008, 05:27AM"}


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