Re: Useless technical support

Heres the official ‘clean cache’ for HDD, only supported by technical support staff on the phone, if your 360 breaks down…someone pls tell me and justify how deleting stuff is gonna fix your box, lol
why not just remove the HDD and boot up?
One dissapointment for gamers, and a major laugh to the technicals

So much noise for such little results. But better than nothing and about the "do it only when instructed to do so" tone, please note that users can be really troublesome.

Better keep things easy and simple and guide the user by the blind walking stick because even just telling someone to clear his/her Windows Recycle Bin can lead to a drive format. No offence but that happens… Just last week I got someone angry on the phone about being unable to login to WinXP. The login prompt showed a big fat "Caps Lock On" message but the user still didn’t get the meaning…

{One of my posts at "Xbox Live香港(Hong Kong)討論區" dated "06-14-2006, 10:33PM"}

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: